July 20, 2017

Why is it that some authority comes across as domineering or bossy? Why do we find ourselves resisting authority or clamoring for more of it? Why is it that some managers think that they have more authority than they actually do, while those we want to lead us feel like they don’t have sufficient authority to lead? Have you ever noticed that the person who administrates the keys and access to the system can think that they have authority?

I once needed to reach a person in a large office building and ran into the “Gatekeeper.” This person thought that they had the authority to block me from speaking to their boss – the person with the authority. Did they have the authority? Well – sort of!

I h...

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